Start with your knowledge
Keep the assistant grounded in the information your business provides. Review it as products, services and policies change.
About WhatsAppMate
Behind every message,
there’s a person.
A customer with a question.
A team trying to help.
We build for both.
WhatsAppMate brings customer conversations, business knowledge and team workflows into one workspace. It’s built by Mango Tree for businesses that want a more organised way to work on WhatsApp.
Why we’re building itLess time piecing together the story.
Less time piecing together the story.
More time helping the customer.
A useful answer takes context. What did the customer ask? What have they already been told? Who’s handling the next step? Your team should be able to find those answers without switching between scattered messages and notes.
Our approach
Useful automation.
Thoughtful human support.
AI can help with the everyday questions. Your team brings the judgement, care and context that a more involved conversation needs.
Keep people in control
Give your team a clear way to take over, pause AI replies and continue the conversation with its history in view.
Make the next step visible
Bring contacts, notes, appointments and follow-ups closer to the messages that started them.
Who it’s for
Teams with real
conversations to manage.
Sales enquiries, product questions, appointment requests and customer support. If WhatsApp is where your customers reach you, WhatsAppMate gives your team a place to organise the work.
Explore the servicesLet’s talk about your team
What would make your
working day easier?
Tell us where conversations get stuck. We’ll help you explore the fit.